QUALITY ASSURANCE
At present, Southern Cross Protection does not have third party accreditation regarding our Quality Standards & Management Systems.
We do however utilise the International Standard Framework of ISO9001:2008 as the basis for Southern Cross Protection’s Quality Management Policy, Quality Management Systems and Quality Management Manual (QMM).
Southern Cross Protection’s systems' quality policy is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its customers. This level of quality is achieved through adoption of a system of procedures that reflect the competence of the Company to existing customers, potential customers, and independent auditing authorities.
Achievement of this policy involves all staff, whom are individually responsible for the quality of their work, resulting in a continually improving working environment for all. The objectives of the Quality Assurance System are:
- To maintain an effective Quality Assurance System complying with International Standard ISO9001;
- To achieve and maintain a level of quality which enhances the Company's reputation with customers;
- To ensure compliance with relevant statutory and safety requirements;
- To endeavour, at all times, to maximise customer satisfaction with the services provided by Net Work Systems.
SXP INTELLIGENT
SOLUTIONS
Southern Cross Protection is providing the full range of security services to Onesteel Recycling NSW branches, following being awarded the contract in November 2009. Onesteel is one of Australia’s largest integrated global steel and finished steel metal manufacturing and distribution organisations, operating across Australia, in the Asia Pacific and the United States. Southern Cross Protection’s end to end security service solution and implementation to Onesteel includes: Full security and risk assessments; Physical guarding at nominated sites and security patrol services at the other sites, depending on each site profile; Provision and maintenance of tailored electronic security surveillance and alarm systems; After hours Alarm System Monitoring with a National Operations Centre and a national monitoring centre; Armed hold up, certificate credited training for key nominated staff, providing practical industry best practice approach to direct security situations. Southern Cross understands that each client may have differing requirements and works within the clients’ structure and their desired outcomes. For Onesteel Recycling and their nine NSW branches, we have provided improved security and management outcomes, while delivering greater efficiency and cost savings. Southern Cross has managed all transitioning to the new security operations. read more

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