Frequently Asked Questions
What is Southern Cross Protection?
Southern Cross Protection is a privately, Australian owned security company, specialising in Mobile Patrol Service & Alarm response. We also provide Electronic Surveillance, Risk Advisory Services and have a 24hr Response Centre.
We strive to deliver a service that you can depend on, as well as the assurance in knowing that your experience with Southern Cross Protection is paramount to our very success.
Didn't Southern Cross Protection used to own and operate as Chubb protective Services? What actually happened?
Chubb sold three companies that made up Chubb Protective Services as of the 1st of July 2008. These include the following:
www.msssecurity.com.au.
Chubb Mobile Services has been renamed to Southern Cross Protection Pty Ltd and our focus is on the provision of after business hrs (night time & weekend) security, alarm response, staff escorts and ad hoc security requirements.
- Chubb Mobile Services
- Chubb Security Personnel
- MSS Security Services
www.msssecurity.com.au.
Chubb Mobile Services has been renamed to Southern Cross Protection Pty Ltd and our focus is on the provision of after business hrs (night time & weekend) security, alarm response, staff escorts and ad hoc security requirements.
How many patrols do Southern Cross Protection perform on a nightly basis?
Southern Cross Protection performs over 15,000 patrols every night.
How many sites does Southern Cross Protection service every week?
Southern Cross Protection service over 5000 sites every week and are on the road 1400 times per week.
What is the cost of a mobile patrol service?
The cost of mobile patrols vary from site to site. We always find the most efficient means to provide the best possible service.
I already have an alarm, why do I need mobile patrols?
Customers often feel safe having an alarm system installed. Mobile patrols and alarm responses help you get the most from your existing investment. They do this by delivering a prompt, professional response to alarms, save you the travel and rest time wasted with false alarms and ensure your personal safety.
Why do I need preventative security measures when I already have business insurance?
Your insurance may cover all of the damages, but what we stress is: Have you thought about the disruption to your day to day business? Damage to your property or stolen goods can affect your supply and demand chain, lose your customer's and employee's trust or errode your advantage over your competitors.
We always have an employee on site, why would we need mobile patrols?
Mobile patrols not only secure your business, but can check on the welfare of your staff.
What are the benefits of obtaining extra security?
- By having that extra peace of mind
- In knowing that your business is taken care of at any given day of the week, month and year. We aim to provide you not only with a service that you can rely on, but one that you can trust and recommend.
- Reduce a company's public liability exposure.
- Help deter Burglary and Theft of stock, computers & critical data, tools, vehicles & essential equipment.
- You are aware of all incidents that occur on your property.
- Help prevent Criminal Activity & Vandalism – Southern Cross Patrols provide a physical presence that is both both visible and reliable. Southern Cross Protection officers are also available to respond to alarms in their dedicated patrol region.
- The welfare and safety of your staff - Southern Cross Protection officers can escort staff after hours.
- Help protect your assets- Southern Cross Protection regularly- secure gates, doors and windows.
- When the need arises, Southern Cross Protection patrol officers are able to contact emergency services immediately, when required.
- We can reduce or eliminate many of the risks faced by your organisation before they start, by identifying and treating them before they become a problem.
- Patrols are performed on a random basis, as unpredictable patterns disrupt criminal activity.
- Assist in securing the building - Patrol officers can lock & unlock premises. Doors that are not properly secured can lead to false alarms.
- Having trained officers who are experienced in knowing what to look for. ie. Security breaches.
- Our services compliment insurance programmes by reducing risk, therefore cutting the costs of your premium.
- Our distinctive vehicles and signage warn opportunistic offenders that someone is watching.